General Conditions

Legal information 1.1 Seller Information: Company name: INTERWORLD doo: – Registered office: Sermin 74b – 6000 Koper SI – VAT number SI82096813 Email: info@hdueo.com The INTERWORLD doo company intervenes in the sale of products as the licensor of the brand and is in fact solely responsible for the regulations governing the conclusion of contracts entered into with customers through this site. General informations The site has as its object the marketing of rain items and fashion accessories (hereinafter referred to as “the products”), through its online sales space, for customers acting as consumers, hereinafter referred to as “Buyer / s”. The Buyer declares to have obtained all the information necessary for the use of the online sales space and relating to the quantitative and qualitative characteristics of the products offered for sale on the site. Definitions The terms defined below between the parties will have the following meaning: “Buyer”: any natural person who acts for purposes beyond the scope of his commercial, industrial, craft, independent or agricultural activity and who purchases a product on the site; “Buyer space”: indicates a virtual space in the form of web pages within the site dedicated to the Buyer and accessible through the “My account” section; “Online sales space”: indicates a virtual space in the form of web pages within the site dedicated to the sale of products; “Form”: indicates the presentation form of a product proposed for online sale in the online sales space; “Delivery costs”: there are two delivery methods: delivery for purchases of less than 50 euros, to be paid by the buyer and free shipping for purchase values ​​over 50 euros. All this without prejudice to special promotions highlighted as temporary commercial proposals on the site. “Return costs”: the costs related to the return of a product are free for the Buyer if he uses the return form made available by INTERWORLD in the Buyer’s personal space. Otherwise, the return costs are charged to the Buyer; “Cart”: indicates the summary page of the products chosen by the Purchaser while browsing the site in order to place an order; “Product”: indicates any product offered for sale in the online sales space whose characteristics are presented on the site; “User”: any person, whether a simple internet user or a Buyer, who uses the site. Object These general conditions (hereinafter also GCS) are intended to define the conditions and methods of sale of the products offered on the INTERWORLD website. They regulate all the steps necessary for placing the order and its evasion. All marketing operations of these products require consultation, understanding and acceptance of these general conditions. These general conditions apply to all purchases of H.DUE.O products made in the territory of the European Union. Preliminary requirements The Buyer declares and acknowledges: – to be of age and to have the full legal capacity to undertake under these general conditions; – to be aware that his obligation does not require a handwritten or electronic signature. The acceptance of these general conditions of sale before sending the order of what is contained in the cart is carried out through the consent given by a “click”; – to act as a consumer, meaning that the purchase of the products is intended exclusively for his personal and private use. Contractual documents The contractual documents consist of these general conditions of sale and the documents present in the links clickable by them. Opposition of the general conditions The general conditions are permanently accessible in the online sales area in the section General conditions of sale. In any case, the version of the general conditions of sale that can be opposed to the Purchaser is the one accepted by the same at the time the order is sent. The documents that appear online and that are accepted at the time of the order prevail over all paper versions having a previous date. INTERWORLD reserves the right to adapt or modify these general conditions at any time. However, the new GCS will only apply to orders sent after they are put online and only if validly accepted by the Buyer. The Buyer has the right to save and print these general conditions of sale using the standard functions of his browser or computer. Conditions of access and identification Access to the site The online order implies that the Buyer enters the site through internet access. Access to the site is free and free for all users who have an internet connection. All costs related to the connection, whether hardware, software or internet access costs, are the sole responsibility of the user. The user is solely responsible for the proper functioning of his computer equipment as well as his internet access. INTERWORLD strives to provide quality access and to allow users to use the means of communication made available to them in the best possible conditions. Given the nature and complexity of the internet and, in particular, its technical performance and response times for consulting, querying or transferring computer data, INTERWORLD does its best, in accordance with the rules of the art, to allow the access and use of the site. However, INTERWORLD cannot guarantee the actual accessibility or absolute availability of the site. In any case, INTERWORLD reserves the right, without notice or indemnity, to temporarily or permanently close the site or access one or more remote services to carry out, in particular, but not limited to, updates, maintenance operations, modifications o changes to operating methods, servers and accessibility times. INTERWORLD disclaims any liability for damage of any kind that may result from such changes and / or from any temporary unavailability or, again, from the definitive closure of all or part of the site or the services connected to it. INTERWORLD reserves the right to complete or modify, at any time, the site and the services made available on the basis of technological developments. It is the user’s responsibility to verify the possibilities of evolution of the IT and transmission tools available to them so that these tools can adapt to the evolution of the site. Product information INTERWORLD takes the utmost care to provide information on the network relating to the essential characteristics of the products offered for sale on the site, the prices of the products offered for sale on the site, the guarantees and after-sales services, the means of payment, the methods of payment and delivery, within the delivery limits, the period during which the spare parts essential to the use of the goods are available on the market, the conditions, terms and procedures for exercising the right of withdrawal, where permitted and the possibility of recourse to a procedure for the settlement of consumer disputes, before placing the order. The main characteristics of the products, prices and delivery terms are described in each product sheet. These items are summarized in the shopping cart. The photographs and other graphic illustrations of the products presented on the site have a purely indicative value. The customer is informed that the images, photographs and colors of the items offered for sale may not fully correspond to the real colors due to the browser and screen used. The indications on the products are provided except for any material errors. Product order procedure – Conclusion of contracts Product selection Highly demanded products that are out of stock appear sold-out on the website and cannot be ordered. The Buyer acknowledges having read the nature, destination and methods of use of the products available on the site and having requested and obtained the necessary and / or complementary information to place the order in full knowledge of the facts. The Purchaser is solely responsible for the choice of products and their suitability for his needs and therefore INTERWORLD cannot be held responsible in this regard. Order procedure for a product When placing an order, the Purchaser must fully accept these general conditions by ticking a box with a “click”. The contract conclusion procedure consists of the following stages: – Phase 1: product selection and cart filling; – Phase 2: access to the details of the order contained in the cart. During this phase, the Purchaser has the opportunity to check the order details and the total price, excluding any delivery costs, to modify the order, correct any errors or cancel the order; – Phase 3: Identification of the Buyer following the completion of the order form – Phase 4: choice of billing and delivery address and delivery method; – Step 5: on the same screen, summary of the order and acceptance of the general conditions of sale before sending the order. During this phase, the Buyer also has the opportunity to check the details of the order and the total price, including any additional costs for special deliveries, to modify the order, correct any errors or cancel the order; – Step 6: choice of payment method and order payment. Once sent and paid for, the order can no longer be changed by the Buyer. INTERWORLD will notify the receipt of the Buyer’s order by promptly sending an e-mail containing a summary of the general and particular conditions applicable to the contract, information relating to the essential characteristics of the purchased good and a detailed indication of the price, the means of payment, the terms of withdrawal, the delivery period, the delivery costs and applicable taxes. The order and receipt are considered received when the parties to which they are addressed have the opportunity to access them Orders will be processed only after payment has been received. Payments rejected lead to the cancellation of the order. INTERWORLD undertakes to fulfill the orders received within the limits of available stocks within 72 working hours following receipt of the order and the relative payment, in case of unavailability of the product it will inform the Buyer by any means of its choice. ; in the latter case, the order will be canceled and the amount corresponding to the order will be refunded directly to the Buyer’s account. Prices The prices of the products offered on the site are indicated in the appropriate online sales area, in the sheet of each product proposed for online sale. Prices are indicated in euros, taxes included. The prices are valid only for the period of time in which they are accessible electronically in real time in the sales space of the relevant product proposed for online sale. Prices may vary based on various criteria and, in particular, in the case of commercial transactions. The value of the transaction will be that of the date and time in which the Purchaser placed the order; in this regard, the parties acknowledge that no claim will be possible in the event of a reduction or increase subsequent to placing the order. The prices shown are inclusive of VAT, where applicable. Any changes in the VAT rate will automatically be reflected in the prices of the products offered for sale. The prices indicated on the site do not include any order delivery costs which will be indicated in addition to the price, including taxes. Before the order is confirmed by the customer, the total amount of the order (price including taxes + any delivery costs) will be indicated in euros. Payment Terms of payment To pay the order, the customer has, at his discretion, the payment methods indicated in the order form. INTERWORLD accepts the following payment methods: – credit cards The accepted credit cards are the following: Visa, Mastercard; American Express; – Paypal. If the Buyer has a PayPal account, he can choose this payment method. In this case, the Buyer will be redirected to the PayPal site to proceed with the payment. Payment security In order to ensure the security of payments made by credit card, the Buyer must transmit to INTERWORLD the security code (CVV) indicated on the credit card used by the Buyer. INTERWORLD reserves the right to request any information relating to the identity of the Purchaser necessary for the identification of the same in order to ensure the security and correctness of transactions carried out through the H.DUE.O. As part of the fight against Internet fraud, information regarding the Buyer’s order may be transmitted to third parties authorized by law or designated by INTERWORLD for the sole purpose of verifying the identity of the Buyer, the validity of the order, the method of payment used and the place of delivery. INTERWORLD uses a secure payment tool, according to which the security of the payment is based on the authentication of the Buyer and on the confidentiality of all data. Right of withdrawal Terms and limits The Buyer has a legal withdrawal period of fourteen (14) days to return products that do not satisfy him, without any obligation to justify his decision. The right of withdrawal starts from the day following receipt of the product. For orders consisting of several products delivered separately or for orders relating to a product consisting of lots or multiple parts whose delivery is staggered over a defined period of time, the deadline runs from the day following the receipt of the last product or lot or of the last part. In the event that this term falls on a Saturday, Sunday or on a weekday or non-working day, it will be extended until the next first working day. The right of withdrawal is exercised without incurring penalties, with the exception of the costs of returning the product which, if necessary, are borne by the Buyer, depending on the method of return chosen by the Buyer. The right of withdrawal is not applicable to orders relating to the supply of products packaged according to the Buyer’s specifications or clearly customized. How to exercise the right of withdrawal The Purchaser is free to return the product by his own means by expressing his willingness to withdraw to the following email address: customercareonline@hdueo.com In this case, the return costs are charged to the Buyer. Returned by the courier that will be indicated by INTERWORLD on the site. In this case the return costs will be borne by INTERWORLD without the need for additional operations; Returned by other means of transport. In this case, the return costs will be borne by the Buyer. The Buyer is advised that the products must be returned: – unaltered in their original packaging; – undamaged and complete; – not damaged or dirty, nor in conditions other than those caused by simple use as a test; – clean, free of holes, tears, burns, discolorations, deformations; – complete with all the elements that represent the brand or model of the brand (logo, external label of the brand …). Returns and Refunds In order to return the product, the Buyer must return the products to INTERWORLD promptly, without excessive delay and no later than fourteen days from the sending of the communication to INTERWORLD by the Buyer of his decision of withdrawal, to the following address:. INTERWORLD RETURNS OFFICE doo Sermin 74b 6000 Koper / Capodistria Slovenia The deadline is considered met when the product is returned before the expiry of the fourteen (14) day deadline. If the Buyer exercises the right of withdrawal, INTERWORLD will reimburse all sums paid, including delivery costs (with the exception of additional costs resulting, possibly, from the Buyer’s choice of a delivery method other than less expensive standard delivery proposed by INTERWORLD) without excessive delay and, in any case, no later than fourteen (14) days from the day on which INTERWORLD was informed of the Buyer’s decision to withdraw. INTERWORLD has the right to postpone the refund until receipt of the products or until the Buyer has provided proof of shipment of the products, whichever occurs first. The Buyer must therefore keep proof of postage. The refund will be made with the same payment method used by the Buyer at the time of the transaction, unless the latter has expressly accepted different methods. In any case, this reimbursement will not incur any costs for the Buyer. Delivery INTERWORLD will do its best to proceed with the delivery of the product on the date or within the term indicated to the Purchaser and in the absence of indications, no later than the maximum term of thirty (30) days from the day of placing the order from part of the Buyer. The delivery terms are indicated to the Buyer at the time of placing the order, based on the delivery method and delivery address indicated. The products are delivered to the address indicated by the Buyer on the site’s ordering platform. Delivery means the moment in which the Purchaser materially enters into physical possession or control of the ordered product. Delivery will be made according to the method chosen by the Buyer from those indicated on the site with the relative cost. The risk of loss or damage to the products is transferred to the Buyer when the latter, or a third party appointed by him, other than the carrier proposed by INTERWORLD, materially comes into possession of the products. In the event that the Buyer chooses to entrust the delivery of the product to a transporter other than that proposed by INTERWORLD, the customer is informed that the risk of loss or damage to the product is transferred to the Buyer already at the time of delivery of the product. to the transporter. In case of non-delivery on the date or at the expiry of the foreseen term or, failing this, within thirty days after the conclusion of the contract, the Buyer will have the possibility to terminate the contract with communication to be sent by registered letter with return receipt , only after having ordered INTERWORLD to make the delivery within a reasonable and appropriate additional time in the same manner, and INTERWORLD has not done so within that time. In this case, the contract is to be considered terminated upon receipt by INTERWORLD of the letter with which it is informed of this will to terminate, except in the event that the delivery has not been carried out in the meantime. The Buyer may immediately terminate the contract if INTERWORLD refuses to deliver the product or if it fails to comply with its obligation to deliver the product on the date or expiry of the term, when such date or term constitutes an essential condition of the contract for the customer, and this results from the circumstances relating to the conclusion of the contract or from an express request of the Buyer. In the event of termination of the contract, INTERWORLD will reimburse the Purchaser for all sums paid in execution of the contract without excessive delay. Use of the product The use of the ordered product may be accompanied by instructions for use and safety. The Purchaser undertakes to read and carefully follow the instructions for use and safety recommendations contained in the documents mentioned, including those published and updated online on the site. Guarantees Commercial guarantee INTERWORLD offers its customers a commercial guarantee of 24 months for any manufacturing defect found in the product. It should be noted that the applicable guarantees are those provided for at the time of product purchase. Legal guarantee Regardless of the guarantee granted pursuant to art. 16.1, INTERWORLD is responsible for the lack of conformity of the product and, if necessary, for the guarantees provided for by the national laws in force. In the event of a lack of conformity of a product pursuant to Article 129 of the Consumer Code (Legislative Decree 6 September 2005 No. 206), the legal guarantee referred to in Articles 130 and 132 of the Consumer Code will apply. Therefore, the Purchaser has the right to restore, without charge, the conformity of the goods by repair or replacement – unless the remedy requested is objectively impossible or excessively expensive compared to the other – or to an adequate reduction in the price or to the termination of the contract at conditions indicated in the legislation provided by the Consumer Code. The Purchaser loses these rights if he does not report the lack of conformity to INTERWORLD within two months from the date on which he discovered the defect. INTERWORLD is responsible when the lack of conformity occurs within two years from the delivery of the product. The direct action to assert defects not maliciously concealed by INTERWORLD is prescribed, in any case, within twenty-four months from the delivery of the product. The Buyer is invited to check the status of the package and products upon delivery. In case of anomalies of the package (damaged or open package, etc.) and / or of the ordered products (missing, defective or damaged products), the Purchaser must return the products to INTERWORLD following the procedures described in articles 13 et seq. of these General Conditions of Sale. Failure to comply with the correct procedure excludes any appeal against the carrier and / or INTERWORLD, including the right to a refund of the order and / or the return of the ordered products. The Purchaser may, alternatively, send emails to INTERWORLD Customer Service to find out how to return the damaged, non-compliant and / or defective product or products. The procedure for returning damaged, non-compliant and / or defective products that will be indicated by INTERWORLD Customer Service must be followed by the Buyer. Otherwise, the Buyer cannot claim any refund or replacement of the products in question These guarantees can be exercised at INTERWORLD at the following e-mail address: customercareonline@hdueo.com. Personal data INTERWORLD attaches particular importance to respecting your personal data. The collection, use and transfer of your personal data are carried out in accordance with the conditions described in our privacy policy. For information concerning the processing of the Buyer’s personal data and possibly the recipient of the order by INTERWORLD, please consult the Website Privacy Policy, available on the Personal Data and Privacy Policy website. Property Intellectual property These do not involve any kind of transfer of intellectual and / or industrial property rights to the benefit of the Buyer on the elements belonging to the H.DUE.O. The content of the site, the general structure and trademarks, drawings, models, animated and non-animated images, texts, photographs, logos, graphic maps, software and programs, search engines, databases, sounds, videos, domain names, design, the know-how of H.DUE.O and all the other elements that make up the site or all the other information that appear there, but not only, are the exclusive property of INTERWORLD or the partners or third parties who have granted it a license and are protected in particular by intellectual and industrial property rights which are or will be recognized according to the laws in force. The reproduction and / or total or partial representation of even one of these elements is prohibited without the express authorization of INTERWORLD as this would constitute a counterfeiting and violation of its proprietary rights. Similarly trademarks, distinctive signs, plans, studies, projects, instructions for use or assembly, photographs, technical and commercial documents and models of H.DUE.O related to the products sold, as well as all computer programs, application systems , codes and related information are its exclusive property. The Buyer will therefore refrain from committing acts or actions likely to directly or indirectly affect the ownership rights of the Brand. The Buyer agrees in particular to comply with any end user license agreement applicable to the products ordered. Methods and know-how INTERWORLD will retain the entire and exclusive ownership of the methods, know-how and tools used for the execution of these general conditions. The obligations contained in this article 18 will survive even in the event of termination of these general conditions, regardless of the reason or reason, until their purpose is achieved. General provisions Good faith The parties agree to perform their obligations in perfect good faith. Sincerity The parties declare that these commitments are sincere and truthful. For this purpose, they declare that they do not have any element to their knowledge that, if it had been communicated, would have changed the consent of the other party. Entire agreement These general conditions of sale, together with the documents present in the links that can be clicked by them, express all the obligations of the parties. ” Titles In case of difficulty of interpretation resulting from a contradiction between any of the titles shown at the top of the articles herein and any of the articles, the titles will be considered as not affixed. Nullity If one or more clauses of these general conditions are deemed invalid or declared as such in application of a law, regulation, or following a final decision of a competent court, the other clauses will retain their validity and their scope. Tolerance The parties agree that the fact that one party tolerates a situation does not have the effect of granting rights to the other party. Furthermore, such tolerance will not be construed as a waiver of asserting the rights in question. Transfer The Buyer accepts that the rights and obligations resulting from these GCS may be transferred by INTERWORLD to third parties in the event of corporate mergers or, in particular, acquisition. Independence of the parties Neither party may make a commitment in the name and on behalf of the other party. Additionally, each party is solely responsible for its acts, representations, commitments, performance, products and personnel. Subcontracting The Buyer authorizes INTERWORLD to involve any subcontractor of his choice in the execution of these GCS and the obligations contained therein. In this case, the customer accepts that INTERWORLD disseminates to its subcontractors the information necessary for the execution of these. Responsibility for the use of the website INTERWORLD declines all responsibility for any interruptions or errors that occur on the site. INTERWORLD does not provide any guarantee, for all or part of the site, in particular in relation to any direct or indirect damage resulting from the use of the site. The site may contain links to other external sources. Since INTERWORLD is unable to control these external sources, INTERWORLD cannot be held responsible for the content, products, services, advertising or elements available on these external sources. INTERWORLD invites the user to take note of the conditions of use available on these external sources. INTERWORLD is fully responsible, towards the buyer acting as a consumer, for the correct fulfillment of the obligations resulting from these GCS. However, INTERWORLD cannot be held responsible for the failure to execute these due to events of force majeure. INTERWORLD will also not be held responsible when the incorrect or non-execution of the contract is attributable to unforeseeable and insurmountable events of third parties or due to fault attributable to the buyer. The obligations referred to in this article will survive the termination of these GCS regardless of the reasons or grounds. Proof and storage of orders The online acceptance of these general conditions by electronic means has, for the parties, the same probative value as the agreement drawn up on paper. The provision of the credit card number and the final validation of the Order constitute proof of acceptance of the Order and make the amounts indicated for the purchase of the products indicated in the Order payable. The computerized archives kept in INTERWORLD’s computer systems will be kept in reasonable security conditions and considered as proof of communications, orders and payments between the parties. They are authentic until proven otherwise. The archiving of contractual documents, orders and invoices is carried out by INTERWORLD and these documents can be produced as proof. The contractual documents will be stored in electronic or paper format. INTERWORLD guarantees access to contractual documents stored at the customer’s request Applicable law These general conditions are governed by Italian law. with particular reference to the Consumer Code (Legislative Decree 6 September 2005 n. 206) and the Legislative Decree 9 April 2003, n. 70. In the event that the Purchaser does not have his habitual residence in Italy, any more favorable and mandatory provisions provided for by the law of the country in which the Purchaser has his habitual residence are reserved. Settlement of disputes – Jurisdiction For any dispute or action arising from these General Conditions of Sale, the Italian judicial authorities are competent and, in particular, acting the Buyer as a consumer, the competent judicial authority is that of the place of his domicile or residence. Pursuant to art. 141-sexies, paragraph 3 of the Consumer Code, INTERWORLD informs the Purchaser that, in the event that he has submitted a complaint directly to INTERWORLD following which it has not been possible to resolve the dispute thus arisen, INTERWORLD will provide the information regarding the ADR body or bodies for the out-of-court resolution of disputes relating to obligations deriving from a contract concluded on the basis of these General Conditions of Sale (so-called ADR bodies, as indicated in articles 141-bis and following . Consumer Code), specifying whether or not it intends to use these bodies to resolve the dispute. INTERWORLD also informs that a European platform has been set up for the online resolution of consumer disputes (so-called ODR platform). The ODR platform is available at the following address http://ec.europa.eu/consumers/odr/; through the ODR platform, the consumer user will be able to consult the list of ADR bodies, find the link to the website of each of them and start an online resolution procedure for the dispute in which he is involved. In any case, the right of the Purchaser to appeal to the ordinary competent court of the dispute deriving from these General Conditions of Sale, as well as the possibility, where the conditions are met, to promote an out-of-court resolution of disputes relating to consumer relations through recourse to the procedures referred to in Part V, Title II-bis of the Consumer Code. INTERWORLD also informs the customer of the existence of a European platform for online dispute settlement which can be used. The user can access it through the following link: http://ec.europa.eu/consumers/odr/. Object This document concerns the definition of the conditions of access and use of the services and the rights and obligations of users of the services offered on the website www.hdueo.com. Acceptance of the general conditions Users declare that they have obtained from INTERWORLD doo all the necessary information relating to the services offered and that they adhere, without reservation, to these general conditions. Users declare: – to have read the conditions of operation of the site; – to have all the technical skills necessary to access and use the site normally in compliance with these general conditions. These general conditions are accepted by the user through the simple use of the service. INTERWORLD doo’s obligations Quality of services INTERWORLD undertakes to provide quality services and to allow users to use the means of communication available to them in the best possible conditions. Given the nature and complexity of the internet and, in particular, its technical performance and response times for consulting, querying or transferring IT data, INTERWORLD makes every effort, in accordance with the rules of the art, to allow access and use of the services. However INTERWORLD cannot guarantee the actual accessibility or absolute availability of the site that allows access to the services. INTERWORLD cannot be held responsible for the proper functioning of the user’s computer equipment and access to the internet. Maintenance and updating INTERWORLD strives to provide users with effective services. It undertakes to use suitable means to keep the services in optimal operating conditions. INTERWORLD reserves the right, without notice or compensation, to temporarily close the site or access to services to perform, by way of example, updates, maintenance operations, changes or changes to the operating methods and functions of the site. INTERWORLD disclaims any liability for damages of any kind that may arise from these changes and / or the temporary unavailability of the site or the services associated with it. INTERWORLD reserves the right to complete or modify, at any time, the site and the services that it makes available according to technological developments and will inform users with the means it deems appropriate. Safety INTERWORLD strives, in accordance with the rules of art, to protect the site from the risk and nature of the data processed. However, INTERWORLD cannot be held responsible: – the quality of the services that are offered “as such”; – problems in using the site or the inability to use the site; – temporary or total unavailability of all or part of the access to the site, to the user’s account or, again, to the documents and content published; – a difficulty linked to response times or any lack of site performance; – problems encountered in the transmission of information on the site; – malfunctions of the services and of the site in general; – of an interruption of services, regardless of the reason that caused it; – the lack of continuity of the proposed services; – failure to keep the data published on the site; – threats to IT security likely to cause damage to users’ IT materials and their data and / or the presence of viruses on the site. User obligations Proper use The user is responsible for the use of the services and his actions on the site. The User undertakes to use the site responsibly, in compliance with these general conditions, acting in a manner compatible with the site and in accordance with the laws and regulations in force, public order, morals and the rights of third parties. The user will refrain from any illegal or fraudulent behavior towards INTERWORLD, other users and in any case third parties. The user will refrain in any way from collecting information about other users without their consent, manually or automatically, in particular email addresses and will refrain from publishing, sending by email or transmitting by any other means advertising materials or unsolicited or authorized promotions, false information, chains of mail and / or letters, or any other form of unauthorized commercial solicitation In general, the user undertakes to report to INTERWORLD any malfunctions of the services or site that he has detected. Safety The site is an automatic data processing system. The User undertakes to comply with all national and international rules and procedures relating to the conduct to be kept online and the admissible contents, including all applicable laws relating to the transmission of technical data. The user is prohibited from accessing or remaining fraudulently within all or part of the site. The User must refrain from using an access method other than the interface made available by INTERWORLD. In the event that the User should access the site using a different access method or enter a reserved area inadvertently and without authorization, he undertakes to promptly inform INTERWORLD by e-mail at customercareonline@hdueo.com so that it can take the necessary measures. The user is prohibited from deleting or modifying any data contained on the site not published by himself, or introducing data in a fraudulent manner or modifying the operation of the site. The user must refrain from introducing, even inadvertently, viruses, harmful codes or any other technology harmful to the site or to the services it offers. Any access to prohibited spaces will be considered fraudulent access under the provisions of the Criminal Code. In any case, all data that the User may have become aware of while accessing an unauthorized space are to be considered confidential and therefore the User undertakes not to disclose them. In particular, the user will refrain from carrying out any operation aimed at saturating a page, from bouncing operations or from any operation that has the consequence of hindering or altering the functioning of the site. The user undertakes not to use devices or software of any kind that could alter the proper functioning of the site. The user undertakes not to carry out operations likely to impose an excessive load on the site’s infrastructures. The user accepts the characteristics and limits of the internet. He is aware that the data circulating on the internet are not necessarily protected, in particular against possible theft. The user undertakes to take all appropriate measures to ensure his own security, in particular the management of his identification data and passwords which he will keep confidential, and to protect his data and / or software from contamination caused by any viruses present. in the internet. The user undertakes, in case of discovery of security holes, to inform INTERWORLD through the contact page accessible from the website. Finally, it is the user’s responsibility to ensure that all data transmitted by him and all content published by him within the services are protected by him. Intellectual property INTERWORLD contents These general conditions do not involve any kind of transfer, for the benefit of the user, of intellectual property rights on assets belonging to the ownership of the H.DUE.O. The content of the site, the general structure and trademarks, drawings, models, animated and non-animated images, texts, photographs, logos, graphics cards, software and programs, search engines, databases, sounds, videos, domain names, design, the know-how of H.DUE.O and all the other elements that make up the site or all other information, but not only, are the exclusive property of INTERWORLD or of the third parties who have granted it a license and are protected by rights of intellectual and industrial property which are or will be recognized according to the laws in force. The reproduction and / or total or partial representation of even one of these elements is prohibited without the express authorization of INTERWORLD as this would constitute a violation sanctioned by law. The customer will therefore refrain from committing acts or actions likely to directly or indirectly infringe the intellectual and industrial property rights of H.DUE.O. Content posted online by the user The user grants INTERWORLD, if necessary, a right to use the content that he publishes on the site of which he owns the exclusive property and which are protected by intellectual property rights that are or will be recognized under the laws in force. This right of use includes the right, for INTERWORLD, to reproduce, represent, adapt, translate, digitize, use for the purposes of the services or sub-license the contents on any known or future communication medium within the services. The right of assignment is transferable. It is granted free of charge by the user to INTERWORLD for the whole world and for the period of time in which the contents will be accessible online and for the entire duration of their further retention by INTERWORLD under the conditions set forth herein. The user undertakes to take all necessary measures to protect these rights against third parties and guarantees their peaceful enjoyment to INTERWORLD, in particular against any appeal by third parties. Third Party Content The contents belonging to third parties, such as trademarks, designs, models, images, texts, photographs, logos and more, are the exclusive property of their author and are protected as such by the rules on intellectual and industrial property recognized by the laws. in force. The user will refrain from infringing, directly or indirectly, the property rights of third parties whose contents are present on the site and will refrain from exploiting, in any way, names, trademarks, logos, software, information, databases and all documents that they are communicated, in general, by virtue of these general conditions of use of the site. The user undertakes to fully respect the rights of third parties whose contents are present on the site and will refrain from creating similarities with such contents in the mind of the public whatever the purpose. To this end, the user undertakes to take all necessary measures to protect these rights against third parties and, in particular, to keep such all proprietary mentions reported on all data, information and, more generally, , on the elements that can be consulted on the site or made accessible by third parties. Applicable law The Italian version of the site is aimed at Italian-speaking users. These general conditions are governed by Italian law, without prejudice to the application of any mandatory rules of the user’s country of residence or domicile, in relation to the performance of the obligations deriving from them.

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