Legal information
In accordance with the provisions of Article 6-III 1 ° of Law No. 2004-575 of 21 June 2004 for confidence in the digital economy, we inform you that:
– this site is published by Interworld doo, based in Sermin 74b – 6000 Koper / Capodistria – SI-
– The site is owned by the ownership of the H.DUE.O.
Limits of Liability
The user acknowledges that he has the skills and means necessary to access and use this site.
The user acknowledges that he has verified that the computer configuration used does not contain viruses and that it is fully functional.
The publisher of the site does everything in its power to offer users information or tools that are available and verified, but cannot be held responsible for errors, unavailability of functions or the presence of viruses on its site.
The publisher of the website cannot be held responsible:
– the quality of the service, since the service is offered “as such”;
– problems in using the site;
– the inability to use the site;
– cyber security threats likely to cause damage to users’ IT materials and their data;
– the violation of users’ rights in general.
The information provided by the publisher of the website is provided for information only and does not exempt the user from a complementary and personalized analysis.
The publisher of the website cannot guarantee the accuracy, completeness or topicality of the information disclosed on its site.
The user therefore acknowledges that he is using this information under his sole responsibility.
Intellectual property
The general structure as well as software, texts, animated and non-animated images, photographs, sounds, know-how and all other elements that make up the site are the exclusive property of the H.DUE.O.
Any total or partial reproduction of this site and the databases contained therein by any person without the express permission of the site publisher is prohibited. In particular, the User may not copy, reproduce, publish, transmit, distribute, perform, display, communicate, modify, create derivative works, perform reverse engineering activities, sell, license or otherwise exploit the website or any part of its content, including, but not limited to, including or creating a link to the site or any part of the content.
The User acknowledges and accepts that H.DUE.O is owned by a third party licensor and that INTERWORLD operates in the exclusive capacity of licensee.
Any use of the Trademarks by the User is strictly prohibited and constitutes a violation of the intellectual property rights of H.DUE.O, and / or its Licensees on this Trademark. INTERWORLD reserves the right to take action to obtain compensation for damages in the event of counterfeiting of the Trademarks and / or in any case of violation of its intellectual property rights.
The website designs or models that appear on the website are the property of the licensor. The production, offering, placing on the market, importing, exporting, using or holding for such purposes a product containing the design or model without the express permission of the owner of the design or model are prohibited
Hyperlinks
The site contains links to other websites whose IT and use policy may differ from that of INTERWORLD. If the user sends personal information to some of these sites, such information is governed by the confidentiality statements provided therein. INTERWORLD invites users to carefully read the privacy statement of all websites they visit.
The hypertext links installed within the website to other resources on the Internet, and in particular to the publisher’s partners, have been the subject of express and prior written authorization.
The publisher of the website cannot be held responsible for user access through hyperlinks installed within the website to other resources on the network.
The user may not install a hypertext link to this site without the prior and express written permission of the publisher of the website.
In no case, this authorization can be considered as an implicit affiliation agreement. In any case, the hyperlinks that refer to the website must be removed at the first request from the publisher of the site.
How to contact us
For any information, please contact us at the following addresses:
customercareonline@hdueo.com
Premises
These privacy policies (the “Privacy Policy”) apply to the website www.hdueo.com (the “Site”) and refer to the processing of personal data carried out by INTERWORLD doo with registered office in Slovenia – Sermin 74b – Koper / Capodistria (hereinafter, “INTERWORLD”). The Privacy Policy has been drawn up in accordance with Recommendation no. 2/2001, adopted on May 17, 2001 by the “Article 29” Working Group for the Protection of Personal Data in relation to the minimum requirements for online data collection in the European Union and also represents information to interested parties pursuant to Art. 13 of the Legislative Decree 30 June 2003, n. 196 (the “Privacy Code”). The Privacy Policy specifies the identity of the data controller, the type of data collected, the purposes and methods of processing, the mandatory or optional nature of the provision of data, the scope of communication of the user’s personal data to third parties, the security measures adopted in order to protect and safeguard such data, as well as the user’s rights and the ways in which these rights can be exercised.
Data Controller – Information collected – Purpose of the processing
The data controller in Slovenia of the personal data of users of the site, including those held abroad, is INTERWORLD doo, with registered office in Sermin 74b – 6000 Koper / Capodistria – Slovenia.
Information collected. Purpose of the processing:
When the user visits and consults the Site, the processing of the user’s personal data is limited to the so-called navigation data, (IP addresses or domain names of the computers used by users who connect to the Site and other parameters that refer to the operating system used by the user). INTERWORLD collects and processes such navigation data and information, such as the number of visits and the time spent on the Site anonymously and only for the purpose of statistical processing, monitoring the correct functioning of the Site and improving its functioning and contents. INTERWORLD deletes the browsing data of users in compliance with the terms prescribed by the applicable legislation.
Interworld, in its capacity as data controller, uses the personal data collected (name, surname, date of birth, address, contact details such as telephone number and e-mail address and other optional information such as, for example, card details). credit or user preferences on products and services) in compliance with applicable legislation and with the user’s consent where required by law, mainly for the following purposes:
• management and control of requests for information submitted by users of the website on the internet, including the relative responses;
• management of online registrations of the buyer’s name in relation to the specific product purchased;
• management of the after sales service;
• access control to the website;
• measurement of the quality, satisfaction and use of the website;
• subscription to the newsletter and direct marketing actions, including those with a commercial purpose.
In compliance with art. 13 of the Privacy Code, when the user is asked to provide their personal data, a specific information is published on the Site and when it is necessary under the Privacy Code INTERWORLD requests the user’s consent before proceeding with the processing of personal data. When users use the pages of the website www.hdueo.com, their personal data (name and e-mail address) are collected on forms.
The entry of data in the boxes marked with an asterisk is necessary because, without the data provided in these boxes, users could not benefit from the features offered by the website operator. This information is used by INTERWORLD to get in touch with users regarding the services for which they have expressed an interest.
In the event that users wish to subscribe to the H.DUE.O newsletter, their name and e-mail address will be used to send the newsletter to them. Users have the option of providing INTERWORLD with further information (postal address and telephone number).
In the event that they no longer wish to receive the newsletter and promotional communications, users can unsubscribe by following the instructions indicated in each newsletter and in each communication or even by sending an e-mail to the following address: customercareonline@hdueo.com
The user acknowledges that when using the services and features of the Site that involve the processing of personal data of third parties (e.g. if the user purchases a product and requests its delivery to a recipient other than himself or if he sends an email to a friend through the specific function provided on the Site) will have to do everything necessary to ensure that the communication of third party personal data to INTERWORLD and subsequent use by INTERWORLD comply with the Privacy Code and the applicable legislation in relation to the purposes from time specified in the Privacy Policy and in the applicable privacy information.
In particular, should users choose to use INTERWORLD customer service to inform a friend about a product presented on the site, INTERWORLD will ask them to indicate the name and e-mail address of the friend in question in order to such as to allow INTERWORLD to send an e-mail to this subject inviting him to visit the site. INTERWORLD will not keep the third party’s data, which will be used exclusively for the purpose of sending the invitation message only once. Persons so contacted may request INTERWORLD to remove this information from its database by writing to the following email address: customercareonline@hdueo.com
Dissemination of information
INTERWORLD communicates the user’s personal data within the limits and in the manner specified below, in any case in full compliance with the consent given by the user when collecting data, when required by the Privacy Code.
The data will be accessible to INTERWORLD internal staff and to external personnel in charge of processing.
The aforementioned subjects will process the user’s personal data in relation to the purposes specified above.
INTERWORLD may provide users’ personal information to third parties who perform technical and organizational services that INTERWORLD can use in the context of its activities, such as an offer service to customers or sending e-mails in the name of INTERWORLD. These subjects will only be provided with the information necessary for the performance of their functions and they will be authorized to use the information thus received only to the extent required to provide INTERWORLD with the related services.
INTERWORLD will disclose the personal data of users to third parties only and solely in compliance with the methods described here. Some of the data in possession may be disclosed to partner companies only for direct marketing purposes. The data collected are intended as intended only for the website manager and its partners.
Apart from the cases provided for above, users are informed that INTERWORLD may disclose their personal data in the following cases:
• in cases imposed by law, (eg legal proceedings);
• in the event that INTERWORLD is convinced in good faith that their disclosure is necessary to protect its rights, the safety of users or that of third parties, to conduct an investigation into fraud matters or to respond to requests from the Authorities;
• in the event that INTERWORLD is involved in a merger, acquisition or sale of a company, with the clarification that, in this case, users will be informed, by means of a well-marked communication on the website, of any and all changes regarding the use of their personal data, as well as the options they have regarding the processing of their personal data;
• to any third party, with the explicit consent of the users to that effect.
User rights
Pursuant to art. 7 of the Privacy Code, the user has the right, at any time, to obtain confirmation of the existence or not of personal data concerning him, to know its content and origin, to verify its accuracy, request its integration, updating, rectification, cancellation, transformation into anonymous form, blocking of data processed in violation of the law
Users also have the right to object to the processing of their personal data for a legitimate reason, as well as the right to object to the processing of their data for direct marketing purposes.
Users can exercise their rights by informing INTERWORLD.
INTERWORLD will keep users’ information for as long as their account is active and in any case only to the extent necessary to provide them with its services and to the extent necessary to comply with the obligations undertaken and to resolve any disputes that may arise.
Special operations
From time to time, INTERWORLD may provide users with the opportunity to participate in special operations on its site. In the event that users take part in these operations, INTERWORLD will ask them for some additional personal data. Participation in these operations is optional and on a voluntary basis and therefore users can decide whether or not to communicate this information. The information requested includes contact information (name, surname, e-mail address, date of birth, country of residence) and other data (gender, etc.).
INTERWORLD will only use this information to notify winners of prizes, to monitor site attendance, to personalize the site and to send its newsletter to participants.
To manage these special operations, INTERWORLD may use a service provided by a third party that cannot use the personal identifiable data of users for any other purpose. INTERWORLD will not disclose such personal information provided in the context of a particular transaction to any other third party, except by informing the users in advance.
Characteristics of Social Networks
The H.DUE.O website includes links to social networks, such as the Facebook Like / Instagram buttons.
Users are therefore informed that Social Networks will be able to collect their IP address, as well as install cookies on their computer in order to allow our website to function properly.
The data relating to Social Networks are stored by the third party or directly on the INTERWORLD website. These data are subject to the privacy policy adopted by the company that stores them.
Safety
For INTERWORLD, the security of users’ personal information is important.
To protect the personal information provided to it, INTERWORLD applies generally accepted standards in this area, both during the transmission of data, as well as in their conservation. As there is no method of transmission or storage of data on the Internet that is 100% secure, INTERWORLD cannot guarantee its absolute security. For any question about the security of the H.DUE.O website, users can contact us at the following address: customercareonline@hdueo.com.
For any question or complaint about our privacy policy and practices, users can contact INTERWORLD at the following address: customercareonline@hdueo.com. In the event that users are not satisfied with the response obtained, they can contact TRUSTe. The TRUSTe program covers only the information collected through this website (www.hdueo.com) and therefore does not cover information that may have been collected through software programs downloaded from the site.
H.DUE.O complies with the U.S. program. – EU Safe Harbor Framework and the U.S. program – Swiss Safe Harbor Framework, as defined by the Department of Commerce regarding the collection, use and storage of personal data from the European Union and Switzerland. Information regarding the Safe Harbor Framework program can be found at: http://export.gov/safeharbor.
Cookies
General remarks
When users visit our website, a cookie is installed on their computer with characteristics that depend on the choices and options made by users at the level of their browser, as well as on its parameters.
What are cookies?
A cookie is a text file that is stored in a dedicated area of the hard drive of the user’s device when using an online service. A cookie identifies the device on which it is stored for the entire period of validity or registration of the cookie.
Cookies are used by servers to send information on their status to a user’s browser and by browsers to send information on their status back to the origin server.
Such information may include, for example, the indication of the session ID, the language used, an expiration date, a response domain, etc.
Only the publisher of a cookie is able to read or modify the information contained therein.
During visits to the online service of H.DUE.O, the information relating to navigation data received from the user’s device may be stored in “cookies” installed on that device. At the time of the first visit, the user will be informed about the use of cookies with an information contained in a banner. By continuing to browse after viewing the banner, the user consents to the use of cookies.
However, it is possible to change the cookie settings at any time.
What are the different types of cookies?
Existing cookies are of two types and more exactly:
session cookies that are deleted as soon as the user leaves the site consulted;
• Permanent cookies that remain stored on the user’s terminal until their validity period expires or until the user deletes them by activating a specific browser function.
Why does H.DUE.O use cookies?
Cookies are defined as:
• «necessary», when they are essential to allow users to browse the website and use its features;
• “functional”, when they allow you to offer the user an optimal browsing experience;
• “performance”, when they allow us to understand the user’s behavior in order to improve navigation on the site concerned;
• “interactive”, when they allow users to express their opinion on H.DUE.O products, in particular on social networks;
• «of objective», when they allow to memorize the preferences of the users in terms of products and purchases.
The main purposes of the cookies we use on our site are as follows:
• storage of information set by the user or requested by us in the various forms of our site;
• calculation of visitors and identification of the way in which they use our site;
• accounting and differentiation of visits;
• access to the reserved spaces of the site (personal space of the user, etc.) on the basis of an identifier or other data previously provided by the same;
• identification of the site or search engine through which the user arrived on our site;
• carrying out statistics and analysis on the attendance and use of the site in order to make improvements;
• adaptation of the presentation of the pages according to the user’s preferences;
• safety management;
• improving the relevance of the advertising inserts presented and the target they target, by adapting the advertising to the user’s browsing habits.
FAQs
What are the cookies we use?
The cookies used on our site are the following:
• INTERWORLD cookies;
• third party cookies, selected by interworld in view of specific objectives;
• cookies from social networks.
Consent on the first visit to our site
Upon the first visit to the H.DUE.O website (www.hdueo.com), the user is asked to indicate whether he accepts or rejects cookies. This means that you need to obtain your consent before you can install cookies on your computer. If the user rejects cookies, a rejection cookie will be installed on his terminal in order to allow INTERWORLD to record the information indicating that the user does not want cookies to be installed. It should be noted, however, that if the user deletes the rejection cookie, the INTERWORLD cookies will be installed again on his terminal at the time of a subsequent visit. If the user gives his consent, the cookies used by INTERWORLD will be installed on his terminal.
Users can change their choice at any time:
• either by deleting the rejection cookie;
• either by using one of the means described in the following section «How to manage cookies? “.
How to manage cookies?
For the management of cookies, the user has several options and it is possible for him to express or change his wishes regarding cookies at any time, using one of the means described below. In fact, if it is true that most browsers are parameterized by default and therefore accept the installation of cookies, the user always has the possibility, if desired, to choose between accepting all cookies and refusing. systematic of the same or the acceptance of only cookies that come from certain selected sites. Users can also parameterize their browser to accept or reject cookies on a case-by-case basis, prior to their installation, and can also regularly delete cookies already installed on their device, using their browser for this purpose. To this end, users will have to parameterize the browsers of all their various devices (tablets, smartphones, computers, …).
In fact, for the management of cookies and the various options, the configuration of each browser is different. The same is described in the “Help” menu of the browser, in order to allow users to know how they can change their choices regarding cookie settings. As an example, see:
• for Internet Explorer ™
http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
• for Chrome ™
http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
• for Firefox ™
http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
• for Opera ™
http://help.opera.com/Windows/10.20/fr/cookies.html
Disabling cookies may prevent the use or access to certain features of the site consulted.
Right of opposition and access
Users have the right to access, delete and modify personal data communicated through the cookies used by INTERWORLD. This right is exercised by sending an e-mail to the following INTERWORLD electronic address: customercareonline@hdueo.com